FAQ's
WHICH COUNTRIES DO YOU SELL TO AND WHAT ARE THE DELIVERY TIMES?
Great Britain Mainland [ Scotland, England & Wales ] - Delivery is 5 to 7 weeks. We endeavour to deliver earlier where possible.
N. Ireland, Channel Islands, Islands and other remote locations - Delivery is 8 to 10 weeks. We endeavour to deliver earlier where possible.
EU and Rest of the World deliveries – EU up to 8 weeks and Rest of the World up to 10 weeks.
Any hold ups at Customs in the receiving country is unfortunately out of my control and any associated customs fees will be at the expense of the customer.
The courier will contact you directly to arrange a convenient date. Please note your artwork must be delivered to the agreed shipping address as per invoice.
HOW DO I BUY?
Buy Direct - Please visit the COLLECTIONS section of this website where you can view and select your chosen artwork and add to cart. Buy via Enquiry - Email me with the name of the artwork/s that you are interested in eg: Proud to be British and any questions that you have. If you decide that you want to proceed with a purchase, I will guide you through the process.
WHAT DOES THE SALES PROCESS LOOK LIKE?
For direct website purchases CLICK the COLLECTIONS button in top banner of website area and select from the options provided eg: Chanel range and then click on your chosen piece and add the artwork that you would like to purchase to your shopping cart. Click the ‘add cart’ button ( top right of your browser) which will show you a summary of your purchase. Hit the ‘checkout’ button and you will be taken to a secure page where you will be guided through the payment process. This is where you will enter your address and payment details. Once you have paid you will receive a payment receipt by email. You will then receive a confirmation email of your order - please check these details carefully and contact me immediately if you wish to make any changes. I will then process your order. Our Fine Art Courier will contact you regarding a convenient delivery date. For enquiry lead purchases go to my CONTACT page and email me with the name of the artwork that you would like to purchase eg: Proud to be British and I will prepare a proforma invoice for you to review. This will include payment details. As soon as I have received your payment I will initiate fulfilment of your order and confirm. Our Fine Art Courier will contact you regarding a convenient delivery date.
HOW MUCH IS DELIVERY?
Delivery costs are detailed on my Delivery & Returns page
WHAT METHODS OF PAYMENT DO YOU ACCEPT?
For direct website shop purchases I accept AMEX, Diners, Master, VISA debit/credit cards, as well as payment via Apple Pay, G-Pay, PayPal and Shop Pay.
Via Enquiry - I will email you payment details (BACS).
WHAT IS YOUR RETURNS POLICY?
Returns are detailed on my Delivery & Returns page.